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1. 

Information We Collect

 

 

When you use our website or services, we may collect the following types of personal information:

 

• Personal details: Name, surname, date of birth, nationality.

• Contact details: Email address, phone number, physical address.

• Booking information: Travel preferences, destinations, accommodation details, passport numbers, special requests.

• Payment information: Billing address, proof of payment, transaction details.

• Technical data: IP address, browser type, device information, cookies and browsing activity.

 

 

 

 

 

2. 

How We Use Your Information

 

 

We use your personal information to:

 

• Process travel bookings and payments.

• Provide concierge and travel services.

• Communicate with you regarding your bookings, inquiries, and promotions.

• Improve our website, services, and customer experience.

• Comply with legal and regulatory obligations.

 

 

 

 

 

3. 

How We Share Your Information

 

 

We may share your information with:

 

• Travel partners and service providers (airlines, hotels, transport companies, tour operators).

• Payment processors and banks to complete transactions.

• Regulatory authorities where legally required.

 

 

We will never sell your personal data to third parties.

 

 

 

 

4. 

Data Storage & Security

 

 

• We store personal data securely and only for as long as necessary to provide our services.

• We use industry-standard security measures to protect against loss, misuse, and unauthorized access.

• Payment information is processed through secure, encrypted systems.

 

 

 

 

 

5. 

Cookies & Tracking

 

 

Our website may use cookies and similar technologies to:

 

• Improve functionality and performance.

• Analyze website traffic and user behavior.

• Personalize your browsing experience.

 

 

You can control cookie preferences through your browser settings.

 

 

 

 

6. 

Your Rights

 

 

Under South African POPIA and international privacy laws, you have the right to:

 

• Request access to your personal data.

• Correct or update inaccurate information.

• Request deletion of your data (subject to legal requirements).

• Opt out of marketing communications at any time.

 

 

To exercise your rights, please contact us at lebowtravel@icloud.com.

 

 

 

 

7. 

International Data Transfers

 

 

As a travel company, your personal information may be shared with international service providers outside of South Africa. We take reasonable steps to ensure your data is protected.

 

 

 

 

8. 

Children’s Privacy

 

 

Our services are not directed at children under 18. We do not knowingly collect personal data from minors without parental consent.

 

 

 

 

9. 

Updates to this Policy

 

 

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

 

 

 

10. 

Contact Us

 

 

For questions or concerns regarding this Privacy Policy, please contact us at:

 

LeboW Lifestyle & Travel

📍 1 Dock Road, Waterfront, Cape Town, South Africa

📍 169 Garsfontein Road, Ashlea Gardens, Pretoria, South Africa

📧 Email: lebowtravel@icloud.com

📞 Phone: +27 21 140 3501

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